Over the past couple of years, instant messaging has played a huge role in providing fast and reliable connections between different fields of occupation.
The governmental sector, known for its conservatism, has also started to adapt to technologies that make communication easier and more secure.
Unfortunately, due to the lack of budget or basic education in cybersecurity, most governmental organizations still use emailing or popular messengers instead of professional secure software.
We agree, that using popular applications for communicating with the public is inevitable. You can’t force people to use something they do not want to.
However, if we talk about communications within a governmental environment, we must define the most secure ways of messaging.
Features of governmental messaging software
Hacker attacks intensify targeting the public and governmental sectors. It became more noticeable over the past few years of severe political instability worldwide.
Thus, popular public messengers are at high risk and must not be used as a main communication tool for governmental facilities that share sensitive information.
Modern professional software contains all the features required for work and even more than that. However. there must be a set of basic privacy features that provide the best protection for confidential data.
- Private server. The core that handles all processes and actions made in messengers must be located within organization walls. All the information must not leave the building. This feature itself is a strong protection measure because it’s non-public, or “not visible” for hackers. The only threat is unloyal employees 🙂
- User Access Control. Professional communication software provides tools for managing user access to features and shared data. Different departments have different rights and restrictions.
- Encrypted database.
- Real-time communication. Instant messages, voice conferences, and video calls, bulk messaging, screen sharing, etc.
Recommended software for government
One of the most secure software available is MyChat enterprise messenger.
It provides not only all the features described above but also offers even more: Kanban project manager, Bulletin board, and messages with must-reply options.
MyChat is flexible and improving each day allowing people to not download dozens of different software for different tasks. Everything is in one place but without chaos and data breaches — this is how information and communication in governmental facilities must be handled.